Cert-II-in-BusinessBSB20115 Certificate II in Business is currently not accepting enrolments. Please contact us for further details


Delivery & Duration

Entry Requirements

Career Prospects


Semester One – 13 Weeks

Code Title
BSBWHS201 Contribute to health and safety of self and others (core)
BSBCMM201 Communicate in the workplace
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBSUS201 Participate in environmentally sustainable work practices

Semester Two – 13 Weeks

Code Title
SIRRINV001 Receive and handle retail stock
SIRXCOM002 Work effectively in a team
SIRXCEG003 Build customer relationships and loyalty
SIRXCEG001 Engage the customer
BSBITU304 Produce spreadsheets
BSBITU201 Produce simple word processed documents

Delivery:This course is delivered in a blended delivery format. Delivered over 2 semesters. Students can enter Semester 2 on successful completion of Semester 1.

Duration: 26 weeks (2 x 13 week semesters).

• Regular access to a computer or tablet
• Regular access to the internet and to an email account
• The ability and willingness to complete the course

  • Administration
  • Receptionist
  • Dedicated Trainers to help with training and assessment
  • Access to iLearn – our 24/7 learning management system
  • Access to online Language Literacy and Numeracy testing and tools to help with proficiency skills if required

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